| Welcome to Van Dal Shoes Direct Information Section About Van Dal Shoes Direct How to Contact Us Shipping and Handling Delivery Schedule Privacy Policy About Van Dal Shoes Direct Registered Company Name: Shoesdirect Limited Address: 103 High Street, Maldon, Essex, CM9 5EP Telephone number: 01621 856444 Fax Number: 01621 859291 Company Registration number: 2189396 V.A.T Number: GB 466 0685 26 How to Contact Us We can be contacted through the following methods Telephone: 0870 382 5023 Our trained staff are available from 8am to 8pm Monday to Friday, and 9am to 5.30pm Saturday Fax: 01621 859391 You can fax us 24 hours a day E-Mail: customerservice@vandalshoesdirect.co.uk We will respond to your email as quickly as possible. Please include any details you have, and an order number for order enquiries. By Post: Van Dal Shoes Direct , 103 High Street, Maldon, Essex, CM9 5EP Shipping and Handling We are restricted to delivery with in the UK only. Delivery is Free on adult shoes. Shoes will be sent by either Royal Mail or Parceline, and you will be contacted by email when the shoes have shipped. Delivery Schedule We endeavour to fulfil U.K orders within 7 working days. For overseas orders we advise 14 days. If the order is available and required urgently we can discuss alternative shipment details. Should a product be out of stock or no longer available we will advise you by email. Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We do not disclose buyers information to third parties. The type of information we will collect about you includes your name, address, phone number, email address, credit/debit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. Cookies are used on this site, but only to keep track patterns of behaviour and to maintain the contents of your shopping cart. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
